Customer data and communication
Privacy Policy
This policy explains how we collect, use, and protect customer information submitted through the website, WhatsApp, email, and booking forms.
Information we collect
We collect contact details, booking information, service addresses, and issue descriptions submitted through our booking and contact forms.
How we use information
Information is used to respond to enquiries, schedule service appointments, send booking confirmations, and manage customer communication related to requested aircon services.
Sharing and retention
We do not sell customer data. Information may be retained for operational, invoicing, and customer support purposes where reasonably necessary.